GNU bug report logs - #29671
FSF Emacs Printed Manual

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Package: emacs;

Reported by: Andrew Epstein <trimix <at> gmail.com>

Date: Tue, 12 Dec 2017 03:45:01 UTC

Severity: normal

Done: Glenn Morris <rgm <at> gnu.org>

Bug is archived. No further changes may be made.

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Report forwarded to bug-gnu-emacs <at> gnu.org:
bug#29671; Package emacs. (Tue, 12 Dec 2017 03:45:01 GMT) Full text and rfc822 format available.

Acknowledgement sent to Andrew Epstein <trimix <at> gmail.com>:
New bug report received and forwarded. Copy sent to bug-gnu-emacs <at> gnu.org. (Tue, 12 Dec 2017 03:45:02 GMT) Full text and rfc822 format available.

Message #5 received at submit <at> debbugs.gnu.org (full text, mbox):

From: Andrew Epstein <trimix <at> gmail.com>
To: bug-gnu-emacs <at> gnu.org
Subject: FSF Emacs Printed Manual
Date: Mon, 11 Dec 2017 21:03:37 -0500
[Message part 1 (text/plain, inline)]
Hello,

I was hoping to purchase GNU Emacs Manual printed version.

I followed the link from this page:
https://www.gnu.org/software/emacs/manual/emacs.html

to this page:
http://shop.fsf.org/product/emacs-manual/

which then becomes this page:
https://shop.fsf.org/books/gnu-emacs-manual-17th-edition-v-245

This is an error 403 / Access Denied link.

I am unable to purchase the printed version and am reporting the broken
link.

Kind regards,

Drew Epstein
[Message part 2 (text/html, inline)]

Information forwarded to bug-gnu-emacs <at> gnu.org:
bug#29671; Package emacs. (Tue, 12 Dec 2017 17:35:02 GMT) Full text and rfc822 format available.

Message #8 received at 29671 <at> debbugs.gnu.org (full text, mbox):

From: Glenn Morris <rgm <at> gnu.org>
To: sales <at> fsf.org
Cc: Andrew Epstein <trimix <at> gmail.com>, 29671 <at> debbugs.gnu.org
Subject: Re: bug#29671: FSF Emacs Printed Manual
Date: Tue, 12 Dec 2017 12:34:04 -0500
Thanks for the report (included below).
Nobody here at bug-gnu-emacs at gnu.org can do anything about shop.fsf.org.
The best I can do is forward your report to sales at fsf.org.

For context, the link:

https://shop.fsf.org/product/emacs-manual

appears in Emacs documentation and release announcements.

If the manual is out of print (?), it would be good for this page
to redirect to a page that says so, rather than a 403 forbidden error
like it does now. Thanks.


Andrew Epstein wrote:

> Hello,
>
> I was hoping to purchase GNU Emacs Manual printed version.
>
> I followed the link from this page:
> https://www.gnu.org/software/emacs/manual/emacs.html
>
> to this page:
> http://shop.fsf.org/product/emacs-manual/
>
> which then becomes this page:
> https://shop.fsf.org/books/gnu-emacs-manual-17th-edition-v-245
>
> This is an error 403 / Access Denied link.
>
> I am unable to purchase the printed version and am reporting the broken
> link.
>
> Kind regards,
>
> Drew Epstein




Information forwarded to bug-gnu-emacs <at> gnu.org:
bug#29671; Package emacs. (Thu, 14 Dec 2017 16:34:05 GMT) Full text and rfc822 format available.

Message #11 received at 29671 <at> debbugs.gnu.org (full text, mbox):

From: "Matt Lavallee via RT" <>
Cc: trimix <at> gmail.com, 29671 <at> debbugs.gnu.org
Subject: [gnu.org #1258934] Re: bug#29671: FSF Emacs Printed Manual
Date: Thu, 14 Dec 2017 11:11:00 -0500
Hello everyone - 

It's true that the GNU Emacs manual is presently out of print - the next edition is presently undergoing volunteer proofreading. Since I don't have any copies, I un-published the shop.fsf.org page for the book. Obviously this didn't do any good for the various links to that page, so I've since re-published the shop page (https://shop.fsf.org/books/gnu-emacs-manual-17th-edition-v-245) with a note about the progress of the next edition. 

Thanks for emailing and thank you for supporting the FSF -


-- 
Matt Lavallee
Operations assistant
Free Software Foundation

Join the FSF and help us defend software freedom:
https://my.fsf.org/





bug closed, send any further explanations to 29671 <at> debbugs.gnu.org and Andrew Epstein <trimix <at> gmail.com> Request was from Glenn Morris <rgm <at> gnu.org> to control <at> debbugs.gnu.org. (Thu, 14 Dec 2017 16:59:02 GMT) Full text and rfc822 format available.

bug archived. Request was from Debbugs Internal Request <help-debbugs <at> gnu.org> to internal_control <at> debbugs.gnu.org. (Fri, 12 Jan 2018 12:24:04 GMT) Full text and rfc822 format available.

This bug report was last modified 6 years and 105 days ago.

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