GNU bug report logs - #38735
GuixSD graphical Installer hangs on connecting to wifi

Previous Next

To add a comment to this bug, you must first unarchive it, by sending
a message to control AT debbugs.gnu.org, with unarchive 38735 in the body.
You can then email your comments to 38735 AT debbugs.gnu.org in the normal way.

Toggle the display of automated, internal messages from the tracker.

Message #5 received at submit <at> debbugs.gnu.org (full text, mbox):

From: Jesse Gibbons <jgibbons2357 <at> gmail.com>
To: bug-guix mailing list <bug-guix <at> gnu.org>
Subject: GuixSD graphical Installer hangs on connecting to wifi
Date: Tue, 24 Dec 2019 13:06:59 -0700

I built the graphical installer locally. Here's what "guix describe"
outputs:

  guix be0a613
    repository URL: https://git.savannah.gnu.org/git/guix.git
    branch: master
    commit: be0a613c10f6c632b58cf19d37a8c1a5987de354


I used the following command in the guix source:

time guix system disk-image --file-system-type=ext4 --image --
size=$[16010(281+1)]MB   gnu/system/install.scm

I specified the size to be as close to the size of my thumb drive as
possible without going over. I think I wanted to add my system config to the
drive after it has the installer, but later decided against it. I used
gnome-disk-utility to put the resulting image on my thumb drive. 

When I boot from the drive, it goes as expected. I choose my language,
country, and time zone. I select to use the graphical installer, choose my
keyboard layout, and enter my host name. It then detects my wifi, and I
select it. This is when it hangs. A message pops up saying it is connecting
to the wifi. I expect it to give me a way to enter the wifi password and
other important information, but it doesn't. I left it alone for a good hour
with no change.

I have not yet tried the officially published graphical installer. I have
already put the ISO from the website on the thumb drive so I can see if the
wifi selection does not hang when it needs a password. Expect follow-up on
this regard later.

Thanks!

-- 
-Jesse

Message #8 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Danny Milosavljevic <dannym <at> scratchpost.org>
To: Jesse Gibbons <jgibbons2357 <at> gmail.com>
Cc: 38735 <at> debbugs.gnu.org
Subject: Re: bug#38735: GuixSD graphical Installer hangs on connecting to wifi
Date: Thu, 26 Dec 2019 21:32:58 +0100

[Message part 1 (text/plain, inline)]

Can you still go to another console once it hangs?

Try pressing Alt-F2 or Alt-F3 or something (once it hangs).

Then we could try to find out via "ps" and maybe via /proc and "strace" what
it's doing.

[Message part 2 (application/pgp-signature, inline)]

Message #11 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Ludovic Courtès <ludo <at> gnu.org>
To: Danny Milosavljevic <dannym <at> scratchpost.org>
Cc: Jesse Gibbons <jgibbons2357 <at> gmail.com>, 38735 <at> debbugs.gnu.org
Subject: Re: bug#38735: GuixSD graphical Installer hangs on connecting to wifi
Date: Sun, 29 Dec 2019 17:01:09 +0100

Hi,

Danny Milosavljevic <dannym <at> scratchpost.org> skribis:

> Can you still go to another console once it hangs?
>
> Try pressing Alt-F2 or Alt-F3 or something (once it hangs).

Also, Alt-F12 should show system messages.

Ludo’.

Message #14 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Jesse Gibbons <jgibbons2357 <at> gmail.com>
To: Ludovic Courtès <ludo <at> gnu.org>, Danny Milosavljevic
 <dannym <at> scratchpost.org>
Cc: 38735 <at> debbugs.gnu.org
Subject: Re: bug#38735: GuixSD graphical Installer hangs on connecting to wifi
Date: Thu, 02 Jan 2020 21:10:01 -0700

On Sun, 2019-12-29 at 17:01 +0100, Ludovic Courtès wrote:
> Hi,
> 
> Danny Milosavljevic <dannym <at> scratchpost.org> skribis:
> 
> > Can you still go to another console once it hangs?
> > 
> > Try pressing Alt-F2 or Alt-F3 or something (once it hangs).
> 
> Also, Alt-F12 should show system messages.
> 
> Ludo’.

Sorry I took so long to respond. I installed successfully from the
official build. I finally got everything set up and don't want to re-
install everything again. I'll see if I can reproduce this issue with
an external target install drive.

-Jesse

Message #17 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: "Robert Smith" <robertsmith <at> posteo.net>
To: Ludovic Courtès <ludo <at> gnu.org>, <guix-devel <at> gnu.org>,
 <38735 <at> debbugs.gnu.org>
Subject: Re: 1.1.0rc2 available for testing!
Date: Mon, 13 Apr 2020 13:07:58 +0200

Hi Ludo,

>   https://web.fdn.fr/~lcourtes/software/guix/1.1.0rc2

I ran into the same issue that Jesse encountered in December, the
installer hangs when it tries to connect to wifi, and I can't escape by
pressing Alt-F2/F3/F12. In the end I just have to hold down the
power button. I've tested this with different wifi networks and it's
always the same. I tried using the console to connect to wifi, and
everything worked smoothly. The only difference from the manual was
that I had to use `rfkill unblock wifi` before I could bring the
interface up. I didn't have this issue when I first installed guix, so
I downloaded the 1.0.1 installer and as I thought the issue wasn't
there, and the wifi connection went smoothly.

I'm not sure how I can get any diagnostic information from my system, if
you have ideas I'd be happy to try them out. I tested this on my Librem
15 v4; I remember from Guix Days that a few other people have Librem
laptops, I'm curious if they can use the installer to connect to a wifi
network.

-Robert

Message #20 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Ludovic Courtès <ludo <at> gnu.org>
To: "Robert Smith" <robertsmith <at> posteo.net>
Cc: guix-devel <at> gnu.org, 38735 <at> debbugs.gnu.org
Subject: Re: 1.1.0rc2 available for testing!
Date: Mon, 13 Apr 2020 15:45:58 +0200

Hello,

"Robert Smith" <robertsmith <at> posteo.net> skribis:

>>   https://web.fdn.fr/~lcourtes/software/guix/1.1.0rc2
>
> I ran into the same issue that Jesse encountered in December, the
> installer hangs when it tries to connect to wifi, and I can't escape by
> pressing Alt-F2/F3/F12.

When you’re on tty1 (the installer), you have to hit Ctrl-Alt-F12
etc. (note “Ctrl”).  Is it what you tried?

> In the end I just have to hold down the power button. I've tested this
> with different wifi networks and it's always the same. I tried using
> the console to connect to wifi, and everything worked smoothly. The
> only difference from the manual was that I had to use `rfkill unblock
> wifi` before I could bring the interface up. I didn't have this issue
> when I first installed guix, so I downloaded the 1.0.1 installer and
> as I thought the issue wasn't there, and the wifi connection went
> smoothly.

OK.  It could have something to do with the issue about Connman not
starting that Florian reported.

What does /var/log/messages show?  (In particular, messages from
shepherd, connmand, and dbus.)

> I'm not sure how I can get any diagnostic information from my system, if
> you have ideas I'd be happy to try them out. I tested this on my Librem
> 15 v4; I remember from Guix Days that a few other people have Librem
> laptops, I'm curious if they can use the installer to connect to a wifi
> network.

Anyone else with a Librem laptop can give it a try?  You don’t need to
run the full installation, it’s enough to go past the network setup
phase, which is early on.

Thanks for your report,
Ludo’.

Message #23 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Robert Smith <robertsmith <at> posteo.net>
To: Ludovic Courtès <ludo <at> gnu.org>
Cc: guix-devel <at> gnu.org, 38735 <at> debbugs.gnu.org
Subject: Re: 1.1.0rc2 available for testing!
Date: Mon, 13 Apr 2020 17:56:27 +0200

[Message part 1 (text/plain, inline)]

> When you’re on tty1 (the installer), you have to hit Ctrl-Alt-F12
> etc. (note “Ctrl”).  Is it what you tried?

...no, I forgot about that! Well at least that makes my job easier. I
attached the relevant section of the messages as an attachment, but
the key line seems to be:

Apr 13 17:18:52 localhost connman-vpnd[446]: Can't load 
/gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so: 
/gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so: 
undefined symbol: __vpn_ipconfig_foreach

> Thanks for your report,
> Ludo’.

No problem!
-Robert

[guix-install-messages.txt (text/plain, attachment)]

Message #26 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Ludovic Courtès <ludo <at> gnu.org>
To: Robert Smith <robertsmith <at> posteo.net>
Cc: guix-devel <at> gnu.org, 38735 <at> debbugs.gnu.org
Subject: Re: 1.1.0rc2 available for testing!
Date: Mon, 13 Apr 2020 22:28:06 +0200

Hi Robert,

Robert Smith <robertsmith <at> posteo.net> skribis:

> Apr 13 17:18:52 localhost connman-vpnd[446]: Can't load
> /gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so:
> /gnu/store/vclzrvbxac8ipc8g1ncq5gjjj8gdvxw3-connman-1.38/lib/connman/plugins-vpn/wireguard.so:
> undefined symbol: __vpn_ipconfig_foreach

I would think this one is harmless, but /var/log/messages shows that the
installer doesn’t go beyond the ‘connect-service’ step, is that correct?

Thanks,
Ludo’.

Message #29 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: "Robert Smith" <robertsmith <at> posteo.net>
To: Ludovic Courtès <ludo <at> gnu.org>
Cc: guix-devel <at> gnu.org, 38735 <at> debbugs.gnu.org
Subject: Re: 1.1.0rc2 available for testing!
Date: Mon, 13 Apr 2020 23:42:38 +0200

> I would think this one is harmless, but /var/log/messages shows that the
> installer doesn’t go beyond the ‘connect-service’ step, is that correct?

That's correct, it freezes on the "Connecting to the network" message.
There's no output in /var/log/messages after the lines that I attached.

Message #32 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Tobias Geerinckx-Rice <me <at> tobias.gr>
To: guix-devel <at> gnu.org
Cc: 38735 <at> debbugs.gnu.org
Subject: Re: 1.1.0rc2 available for testing!
Date: Wed, 15 Apr 2020 16:07:11 +0200

[Message part 1 (text/plain, inline)]

Robert,

Robert Smith 写道：
> I ran into the same issue that Jesse encountered in December, 
> the
> installer hangs when it tries to connect to wifi, and I can't 
> escape by
> pressing Alt-F2/F3/F12.

You need to press C-M-Fn to escape the kmscon, M- on its own won't 
do.

> In the end I just have to hold down the
> power button. I've tested this with different wifi networks and 
> it's
> always the same. I tried using the console to connect to wifi, 
> and
> everything worked smoothly. The only difference from the manual 
> was
> that I had to use `rfkill unblock wifi` before I could bring the
> interface up. I didn't have this issue when I first installed 
> guix, so
> I downloaded the 1.0.1 installer and as I thought the issue 
> wasn't
> there, and the wifi connection went smoothly.

I've run into this as well; there's an ugly patch of mine floating 
around that explicitly calls ‘rfkill’ on the interface even though 
Connman claims to do so automatically.

I'll dig up the 2-card machine that can reproduce this.

Kind regards,

T G-R

[signature.asc (application/pgp-signature, inline)]

Message #35 received at 38735 <at> debbugs.gnu.org (full text, mbox):

From: Tobias Geerinckx-Rice <me <at> tobias.gr>
To: guix-devel <at> gnu.org
Cc: 38735 <at> debbugs.gnu.org
Subject: Re: 1.1.0rc2 available for testing!
Date: Wed, 15 Apr 2020 16:15:22 +0200

[Message part 1 (text/plain, inline)]

Tobias Geerinckx-Rice 写道：
> Robert Smith 写道：
>> I ran into the same issue that Jesse encountered in December, 
>> the
>> installer hangs when it tries to connect to wifi, and I can't 
>> escape
>> by
>> pressing Alt-F2/F3/F12.
>
> You need to press C-M-Fn to escape the kmscon, M- on its own 
> won't do.

Ugh.  A new (=old) subthread magically appeared after I sent this. 
Ignore this stale advice.  :-)

In better (=worse) news, I can also reproduce the hang, not just 
the rfkill issue…

To be continued,

T G-R

[signature.asc (application/pgp-signature, inline)]

Previous Next

GNU bug tracking system
Copyright (C) 1999 Darren O. Benham, 1997,2003 nCipher Corporation Ltd, 1994-97 Ian Jackson.