GNU bug report logs - #5789
there is a single mailing list for control messages

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Package: debbugs.gnu.org; Severity: minor; Reported by: Bob Proulx <bob@HIDDEN>; dated Sat, 27 Mar 2010 21:15:02 UTC; Maintainer for debbugs.gnu.org is help-debbugs@HIDDEN.

Message received at 5789 <at> debbugs.gnu.org:


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From: Bob Proulx <bob@HIDDEN>
To: Glenn Morris <rgm@HIDDEN>
Subject: Re: bug#5789: bug-coreutils debbugs reply message refers to
	bug-gnu-emacs
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Glenn Morris wrote:
> Bob Proulx wrote:
> >> The debbugs automated reply message in response to opening a new bug
> >> still refers to bug-gnu-emacs@HIDDEN
> 
> They refer to help-debbugs at gnu.org now, which is where this bug
> report should end up going now that I have reassigned it...

Thanks!

> > Additionally I see that the debbugs trace messages noting bug status
> > processing also references the emacs-bug-tracker.
> >
> >> From: GNU bug Tracking System <bug-gnu-emacs@HIDDEN>
> >> To: Bob Proulx <bob@HIDDEN>
> >> Cc: emacs-bug-tracker <at> debbugs.gnu.org
> >> Subject: Processed: closing bug
> 
> (The From: address should be help-debbugs now.)

Great!

> Yes, I did try and explain that this was going to happen.

There was a lot of information and I wasn't able to process it all.
In any case the resulting behavior seemed more like "teething pains"
than anything else.

> We have patched debbugs so that there is a single control list which
> ...

I appreciate the fixes.  The improvements you have put into place
definitely make things better.

> The control list is
> http://lists.gnu.org/mailman/listinfo/emacs-bug-tracker
> With hindsight, the name would be better off as being more general
> ("debbugs-tracker"), but it is a little late to change it now.

Hmm...

> I can easily change the "Cc:" header you quote above to have any
> content, but the actual messages themselves will still get sent to the
> emacs-bug-tracker list.

I like your current change, making it tracker <at> debbugs.gnu.org as that
is nice and generic.

Thanks again for the improvements!

Bob




Information forwarded to owner <at> debbugs.gnu.org, help-debbugs@HIDDEN:
bug#5789; Package debbugs.gnu.org. Full text available.
Severity set to 'minor' from 'normal' Request was from Glenn Morris <rgm@HIDDEN> to control <at> debbugs.gnu.org. Full text available.
Changed bug title to 'there is a single mailing list for control messages' from 'bug-coreutils debbugs reply message refers to bug-gnu-emacs' Request was from Glenn Morris <rgm@HIDDEN> to control <at> debbugs.gnu.org. Full text available.
bug reassigned from package 'coreutils' to 'debbugs.gnu.org'. Request was from Glenn Morris <rgm@HIDDEN> to control <at> debbugs.gnu.org. Full text available.

Message received at 5789 <at> debbugs.gnu.org:


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Subject: Re: bug#5789: bug-coreutils debbugs reply message refers to
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reassign 5789 debbugs.gnu.org
retitle 5789 there is a single mailing list for control messages
severity 5789 minor
stop

Bob Proulx wrote:

>> The debbugs automated reply message in response to opening a new bug
>> still refers to bug-gnu-emacs@HIDDEN

They refer to help-debbugs at gnu.org now, which is where this bug
report should end up going now that I have reassigned it...

> Additionally I see that the debbugs trace messages noting bug status
> processing also references the emacs-bug-tracker.
>
>> From: GNU bug Tracking System <bug-gnu-emacs@HIDDEN>
>> To: Bob Proulx <bob@HIDDEN>
>> Cc: emacs-bug-tracker <at> debbugs.gnu.org
>> Subject: Processed: closing bug

(The From: address should be help-debbugs now.)

Yes, I did try and explain that this was going to happen.
We have patched debbugs so that there is a single control list which

i) gets copies of the automated mails that the tracker sends out in
response to control messages (tagging bugs, etc).

ii) when you send a mail to 123-done, this generates a "bug closed"
messages that goes to the submitter and the control list.
The normal maintainer list gets a slightly different version of the
message that you sent, in exactly the same way as if you had sent a
message to 123 (without the -done) part. It has a Mail-Followup-To
header set to the 123 address without the done part, so that any
further replies do not end up accidentally closing the bug again.

We did this because we did not want all the (boring) control messages
cluttering up the bug-gnu-emacs list.

The control list is

http://lists.gnu.org/mailman/listinfo/emacs-bug-tracker

With hindsight, the name would be better off as being more general
("debbugs-tracker"), but it is a little late to change it now.

I can easily change the "Cc:" header you quote above to have any
content, but the actual messages themselves will still get sent to the
emacs-bug-tracker list.

Debbugs expects there to be a single address to receive control and
bug-done messages. One could imagine changing this so that where
things end up depends on the package a bug is in, but I think this
would be

a) difficult (since a single control message can refer to multiple
packages, and even a single bug can be in multiple packages)

b) not very important, since the control messages are pretty boring
(which is why we farmed them out to a separate list), and probably not
numerous enough to merit a separate list for each package.

So trying to change this is not something that interests me personally
very much.




Information forwarded to owner <at> debbugs.gnu.org, bug-coreutils@HIDDEN:
bug#5789; Package coreutils. Full text available.

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From: Bob Proulx <bob@HIDDEN>
To: bug-coreutils@HIDDEN
Subject: Re: bug#5789: bug-coreutils debbugs reply message refers to
	bug-gnu-emacs
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Bob Proulx wrote:
> The debbugs automated reply message in response to opening a new bug
> still refers to bug-gnu-emacs@HIDDEN

Additionally I see that the debbugs trace messages noting bug status
processing also references the emacs-bug-tracker.

> From: GNU bug Tracking System <bug-gnu-emacs@HIDDEN>
> To: Bob Proulx <bob@HIDDEN>
> Cc: emacs-bug-tracker <at> debbugs.gnu.org
> Subject: Processed: closing bug

Bob





Information forwarded to owner <at> debbugs.gnu.org, bug-coreutils@HIDDEN:
bug#5789; Package coreutils. Full text available.

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From: Bob Proulx <bob@HIDDEN>
To: bug-coreutils@HIDDEN
Subject: bug-coreutils debbugs reply message refers to bug-gnu-emacs
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The debbugs automated reply message in response to opening a new bug
still refers to bug-gnu-emacs@HIDDEN

> Please do not send mail to bug-gnu-emacs@HIDDEN unless you wish
> to report a problem with the Bug-tracking system.

Of course that is simply a holdover from when the debbugs installation
was only used by the bug-gnu-emacs team.  But there probably should be
a generic debbugs bug reporting address there now.

Bob





Acknowledgement sent to Bob Proulx <bob@HIDDEN>:
New bug report received and forwarded. Copy sent to bug-coreutils@HIDDEN. Full text available.
Report forwarded to owner <at> debbugs.gnu.org, bug-coreutils@HIDDEN:
bug#5789; Package coreutils. Full text available.
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