GNU bug report logs - #8105
make sure explanation comes along with control message

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Message #5 received at submit <at> debbugs.gnu.org (full text, mbox):

From: jidanni <at> jidanni.org
To: bug-gnu-emacs <at> gnu.org
Cc: Glenn Morris <rgm <at> gnu.org>
Subject: make sure explanation comes along with control message
Date: Thu, 24 Feb 2011 10:47:40 +0800

Can you make it easier for developers to send some content along with their
#1463 acknowledged by developer (control message for bug 1462)
#1462 acknowledged by developer (control message for bug 1462)
#1465 acknowledged by developer (control message for bug 1462)

We just get lots of
'You should be hearing from them with a substantive response shortly,
in case you haven't already. If not, please contact them directly.'

Which didn't work either.

Message #10 received at 8105-done <at> debbugs.gnu.org (full text, mbox):

From: Glenn Morris <rgm <at> gnu.org>
To: 8105-done <at> debbugs.gnu.org
Subject: Re: make sure explanation comes along with control message
Date: Wed, 23 Feb 2011 21:54:12 -0500

You open large quantities of extremely low quality reports.
I am not obliged to provide you with an explanation as to why 
each and every one is closed. It will be clear to anyone who reads them.

Message #13 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: jidanni <at> jidanni.org
To: 8105 <at> debbugs.gnu.org
Subject: Re: bug#8105: closed (Re: make sure explanation comes along with
	control message)
Date: Thu, 24 Feb 2011 11:22:15 +0800

All I know is with the bugs closed by rgm <at> gnu.org, one must do several
actions to read the reason, whereas with the bugs closed on Debian, the
reason comes along right there in the same message.

Message #16 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: jidanni <at> jidanni.org
To: 8105 <at> debbugs.gnu.org
Subject: make sure submitter automatically gets reason
Date: Thu, 24 Feb 2011 14:35:09 +0800

All I know is on all the other bug trackers I've used, the submitter
gets all the same information the bug closer left in the records upon
closing the bug. I mean (unless it was closed by spam) there is a
message the closer left as to why he closed the bug, and the debbugs
software should be adjusted to make sure the submitter gets it. Else the
submitter is only left with a bug email address (not even a URL), to look
to for further information.

Message #19 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: Eli Zaretskii <eliz <at> gnu.org>
To: jidanni <at> jidanni.org
Cc: 8105 <at> debbugs.gnu.org
Subject: Re: bug#8105: make sure submitter automatically gets reason
Date: Thu, 24 Feb 2011 20:44:41 +0200

> From: jidanni <at> jidanni.org
> Date: Thu, 24 Feb 2011 14:35:09 +0800
> Cc: 
> 
> All I know is on all the other bug trackers I've used, the submitter
> gets all the same information the bug closer left in the records upon
> closing the bug. I mean (unless it was closed by spam) there is a
> message the closer left as to why he closed the bug, and the debbugs
> software should be adjusted to make sure the submitter gets it.

That's how it works already, AFAIK.  At least I always get a message
when someone closes a bug I filed.  If you have evidence that it
doesn't work for you, please show it, and we will try to make sure
this doesn't happen in the future.

Message #22 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: jidanni <at> jidanni.org
To: don <at> donarmstrong.com, eliz <at> gnu.org
Cc: 8105 <at> debbugs.gnu.org
Subject: Re: bug#8105: make sure submitter automatically gets reason
Date: Fri, 25 Feb 2011 06:55:39 +0800

>>>>> "EZ" == Eli Zaretskii <eliz <at> gnu.org> writes:
>> From: jidanni <at> jidanni.org
>> All I know is on all the other bug trackers I've used, the submitter
>> gets all the same information the bug closer left in the records upon
>> closing the bug. I mean (unless it was closed by spam) there is a
>> message the closer left as to why he closed the bug, and the debbugs
>> software should be adjusted to make sure the submitter gets it.

EZ> That's how it works already, AFAIK.  At least I always get a message
EZ> when someone closes a bug I filed.  If you have evidence that it
EZ> doesn't work for you, please show it, and we will try to make sure
EZ> this doesn't happen in the future.

Don Armstrong: along with the "you should be hearing from them soon"
message, could you at least please put the URL for the bug, with best #
anchor too, into the text of those messages, on both the Emacs and
Debian BTS. Thanks!

Message #25 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: Don Armstrong <don <at> donarmstrong.com>
To: jidanni <at> jidanni.org
Cc: eliz <at> gnu.org, 8105 <at> debbugs.gnu.org
Subject: Re: bug#8105: make sure submitter automatically gets reason
Date: Thu, 24 Feb 2011 15:03:04 -0800

On Fri, 25 Feb 2011, jidanni <at> jidanni.org wrote:
> Don Armstrong: along with the "you should be hearing from them soon"
> message, could you at least please put the URL for the bug, with
> best # anchor too, into the text of those messages, on both the
> Emacs and Debian BTS.

I don't have anything to do with the GNU debbugs install anymore.


Don Armstrong

-- 
Democracy is more dangerous than fire. Fire can't vote itself immune
to water.
 -- Michael Z. Williamson

http://www.donarmstrong.com              http://rzlab.ucr.edu

Message #28 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: jidanni <at> jidanni.org
To: eliz <at> gnu.org, don <at> donarmstrong.com
Cc: 8105 <at> debbugs.gnu.org
Subject: Re: bug#8105: make sure submitter automatically gets reason
Date: Fri, 25 Feb 2011 07:12:21 +0800

>>>>> "DA" == Don Armstrong <don <at> donarmstrong.com> writes:
DA> On Fri, 25 Feb 2011, jidanni <at> jidanni.org wrote:
>> Don Armstrong: along with the "you should be hearing from them soon"
>> message, could you at least please put the URL for the bug, with
>> best # anchor too, into the text of those messages, on both the
>> Emacs and Debian BTS.

DA> I don't have anything to do with the GNU debbugs install anymore.

How about on Debian? Can you make it add the URLs there?

Message #31 received at 8105 <at> debbugs.gnu.org (full text, mbox):

From: jidanni <at> jidanni.org
To: submit <at> bugs.debian.org
Cc: 8105 <at> debbugs.gnu.org
Subject: add URL to the 'bug closed' message
Date: Fri, 25 Feb 2011 16:25:09 +0800

X-debbugs-Cc: don <at> donarmstrong.com
Package: bugs.debian.org
Severity: wishlist

Please add the URL to closed message just like in
http://debbugs.gnu.org/8105 . Thanks.


>>>>> "DA" == Don Armstrong <don <at> donarmstrong.com> writes:
DA> I don't have anything to do with the GNU debbugs install anymore.
Somebody apparently reading this added the URLs on debbugs starting just
today!

DA> File a bug if there isn't already one and it doesn't already do it.
DA> ISTR changing the code to add the URIs a while ago.
OK here's the bug.

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